Behavioral-style interviews typically follow a similar format, even if you don’t know an interviewer’s exact questions. You can take specific steps to prepare for it, and hopefully walk out with your dream job.
Behavioral interviews provide insight into how a candidate has previously behaved in a particular situation. It’s not a perfect way of assessing past performance, but it does seem to do better than standard interview questions such as the good old “what is your greatest strength/weakness.”
– Tell me about a time a customer got upset with you.
– Describe a significant mistake you made and what you did to correct it.
– Tell me about a time when you were right, and others were wrong.
– Describe a time when you had to adapt to significant changes at work.