Trans Woman Claims Department Store Refused Service Because of Her Identity

This trans woman was appalled by the way she was treated in a Nordstrom store recently, where she claims a worker refused to serve her because she’s trans and a woman of colour. She then reveals the worker happily helped a white woman shortly after the incident.

Shopping Discrimination Shocks Internet

Image Credit: Shutterstock / stefanolunardi

Licca alleges that she faced discrimination at Nordstrom, a well-known American department store, when an employee refused to assist her due to her transgender identity.

Licca recounted her experience in a TikTok video revealing how as a transgender woman of colour, she is discriminated whenever she goes out. 

Disturbing Shun From Worker Leaves Trans Woman Helpless

Image Credit: Shutterstock /

She described how, upon entering Nordstrom, an employee directed her to seek help from someone else when she tried to exchange an item. 

Despite no other staff being available in the department, the employee pointed at her and instead went to assist an “affluent white woman.”

“She Wanted Nothing to Do With Me” Says Shocked Customer

Image Credit: Shutterstock / Dean Drobot

“The way she treated me was incredibly rude. She made it clear she wanted nothing to do with me,” Licca shared.

“I was treated with such disrespect.”

Licca reached out to the store, and they responded with an email apology. 

The Tension Didn’t Stop There

Image Credit: Shutterstock / Sklo Studio

While Nordstrom mentioned the possibility of transferring the employee to another department, they did not confirm the action.

In response, a Nordstrom spokesperson addressed the situation on TikTok, expressing deep regret: “We are so sorry to hear about your experience. The behavior you described is completely unacceptable, and we have zero tolerance for any form of discrimination.”

Call That an Apology?

Image Credit: Shutterstock / Estrada Anton

In a follow-up video, Licca responded to the apology, labelling it as mere words and deeming it inadequate.

The apology from Nordstrom stated, 

“Please know that I take this matter very seriously and offer my sincere apologies,” before saying they expect their employees to show a, “welcoming and valued experience for all customers. 

“If a salesperson fails to meet this expectation, we may reassign them to a role that does not involve direct customer interaction.”

An Outpouring of Support

Image Credit: Shutterstock / Prostock-studio

Licca received an outpouring of support from TikTok users who viewed her videos. 

One commenter expressed frustration, “Baby! She saw your confidence you built up and she just couldn’t take it. She’s insecure! Hoping everything goes well for you.”

Another vowed never to shop at Nordstrom again, I’m so sorry that you were treated that way. I won’t be shopping @nordstrom again.”

He Was Named After a God

Image Credit: Shutterstock / tommaso79

Recently, a Reddit user shared a story where he legally changed his name, and as a result, his father threatened him. Here’s the full story. His Father Gave Him a Name That Resulted in Him Being Bullied, He Legally Changed It, and Now His Father Is Demanding He Change It Back

He’s a Family Man

Image Credit: Shutterstock /

Reddit has again provided a source of entertaining reading. Recently on a subthread, a happily married man told the story about a recent visit to the gym. He Went to the Gym for a Work-Out and Took off His Wedding Ring, She Saw Him, Assumed He Fancied Her and Has a Meltdown

Trashy Habits

Image Credit: Shutterstock / Cast Of Thousands

In a neighborhood plagued by inconsiderate neighbors, one woman took matters into her own hands – or rather, paws. Her Neighbors Were Abusive to Her Dog, so She Decided to Give Them a Taste of His Fur!

Bucky’s Parking Predicament

Image Credit: Shutterstock / Roman Samborskyi

In this encounter, Bucky, a veteran visiting a hardware store, finds himself in a parking dispute with a self-proclaimed Captain America. Let’s find out how this entertaining showdown unfolds in the battle for parking supremacy. A Guy Tried to Shame This Veteran Out of His Parking Space, so He Got Some Revenge

The post Trans Woman Claims Department Store Refused Service Because of Her Identity first appeared on Career Step Up

Featured Image Credit: Shutterstock / LightField Studios. The people shown in the images are for illustrative purposes only, not the actual people featured in the story.

Source: Tiktok

+ posts