OP lived in a tropical hotspot and worked as a crew member on a snorkel boat. His job was pretty all-encompassing – prepping the boat, lifeguard duties, and even tour guide tasks. The captain was also the owner and had a deep understanding of the local waters. The whole team consisted of the captain, his girlfriend handling bookings, and OP.
All About the Experience
Their company wasn’t high-end, but they weren’t bottom-rung either.
They focused on providing a top-notch snorkeling experience rather than offering gourmet meals or onboard entertainment.
Their Prices Undercut Most Competitors
This meant their private charter prices undercut most competitors, attracting customers who preferred to save some bucks.
The Thrifty Family’s Booking
Now, to the juicy bit. A 22-member family had been pestering their office even before reaching the destination.
They were aggressively bargaining for discounts and free upgrades.
They Insisted on Paying Cash
Ordinarily, the business OP worked for charged credit cards before a charter, but this group insisted on paying cash.
The Office Agreed
The office agreed, and OP was instructed to collect payment before allowing them on board.
The Great Confrontation
Their 50ft boat was moored offshore. OP used a water taxi to get to the shore for check-in and payment collection.
He approached the main guy handling payments, and the situation started spiraling.
It Looked Different From the Website’s Picture
The guy refused to believe that the boat he saw was the one they were supposed to board, claiming it looked different from the website’s picture.
An Unresolvable Dispute
OP tried to explain the boat was the same one, recently repainted, but the guy was adamant about inspecting it before payment.
Laying Out the Options
OP laid out the options clearly – pay and enjoy the excursion, or don’t go.
Since they hadn’t paid, there were no strings attached.
The Shocking Outcome
The man decided they didn’t want to go! OP wished them a good day, hopped back onto the water taxi, and left the group standing on the shore.
The Man Frantically Tried to Call the Office
As he left, he noticed the man frantically trying to call the office.
Back on the boat, the captain agreed with OP’s decision. Since their schedule had cleared up, they decided to refuel the boat early.
The Family Hung Around for About an Hour
Upon return, they learned from other locals that the family hung around for about an hour, probably expecting them to return.
An Argument Ensued
A family argument ensued when it became clear that wasn’t happening.
They End up Paying More
The thrift-seekers now had to hunt for another boat with space for 22, most likely costing them two to three times more.
A Morning Well Spent
In OP’s eyes, it was a morning well spent, even without the pay.
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