We’ve all read stories about nightmare customers, but it’s not often that they get their just desserts. However, this woman’s tale is just that – a tale of revenge on some entitled, rude customers who had made her server cry.
This is an extraordinary tale and one that you’ll enjoy reading.
A Famous Location
Let’s travel back in time to 2006, when our protagonist was managing a popular bar and grille on the waterfront, famously known for its appearance in the chase scene from the movie “Meet the Fockers.”
A Busy Friday Night
It was a Friday night, and the restaurant was bustling with customers.
The original poster (OP) was in charge, making sure everything ran smoothly until an incident occurred that triggered her revenge instincts.
Three Nightmare Customers
A group of three customers, a man, and two women in their late 50s to early 60s, were seated in the back room at a table for four. OP’s waitstaff, a young waitress named Mel, approached the table to take their drink orders.
A Classic Restaurant Con
But before Mel could even start, one of the women spilled her water and immediately blamed and berated the waitress – and two of her companions joined in!
Mel was in tears, and OP couldn’t stand by and watch.
A Good Manager
She caught Mel running through the kitchen and told her to take a break, offering her a cigarette and some time to chill out.
OP then instructed the rest of the staff to cover Mel’s section and went to the table to address the situation.
Kill Them With Kindness
She spoke with the customers, smoothing things over and informing them that she would be replacing the waitress.
To make amends, OP even offered to buy them a round of drinks and appetizers for the misunderstanding.
She Knew the Truth
Little did they know that OP had watched the surveillance video and knew that none of her staff had caused the water spill.
No one was even close to the table, and the customer had spilled it themselves.
A Twist in the Tale
To make matters more interesting, the customers happened to be sitting next to OP’s own parents, who had come to visit her at work for the first time.
He Said What?!
When OP left the table, the male customer joked about making a scene and “slapping managers around” to get free stuff.
Her dad was outraged and stepped away from his table to inform her of this guy’s appalling behavior.
OP wasn’t phased and told him not to worry, “Just enjoy the show.”
She Knew What She Was Doing
As the night went on, OP kept serving the customers drinks, apps, dinner, and even free desserts and ports. OP presented the bill, which only had entrees on it, and the gentleman was pleased.
As the group was leaving, OP grabbed Mel and walked her to the front door and out to the curb.
What a Set-Up!
They watched as the group got into their car and pulled out of the parking lot, making it only 20 feet to the stop sign before a police car pulled them over!
The male customer blew a staggering 0.22 BAC, well above the legal limit for driving.
She’d Called in a Favor
Unbeknownst to the customers, OP had called in a favor from a friend in law enforcement, a favor she had earned previously.
The male customer was handcuffed and placed in the police cruiser.
Salt in the Wound
OP couldn’t resist adding a little salt to the wound as she walked up to him and revealed that it was her doing.
She let him know that his arrest was by design and that sometimes you get slapped back for making a young lady cry for no reason!
His Face Was a Picture
Furious, he made empty threats as the police drove him away in their cruiser. OP couldn’t help but feel a sense of satisfaction as she watched him getting taken away.
Mal was super grateful for OP’s actions, and her father was proud of her for standing up for her staff.
He Was Stranded for the Entire Weekend
The two female customers who had been with the man were left stranded, with no ride or money, and had to walk home.
And to top it off, it was a holiday weekend, so the male customer remained in custody until Monday, adding further insult to his already humiliating situation!
She’d Looked After Her Staff
OP’s revenge was swift and decisive, and justice was served.
Her actions had sent a clear message that mistreating her staff would not be tolerated, and she was willing to go to great lengths to protect them.
She had stood up for her staff and taught a rude customer a lesson. Redditors loved her story.
One user said, “This sparks great joy. As a former server, you did what most managers wouldn’t (stand up for their wait staff when they didn’t do anything wrong). I salute you and give you my best chef’s kiss.”
What do you think of her tale? She certainly got some professional revenge on a nightmare customer!
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The post This Manager Took On Some Rude Customers That Reduced Her Staff To Tears And Got Them Imprisoned! first appeared on Career Step Up.
Featured Image Credit: Shutterstock / Asier Romero. The people shown in the images are for illustrative purposes only, not the actual people featured in the story.
Source: Reddit