Years ago, OP was a valuable employee responsible for managing a mid-size IT company’s daily operations. Everything was great…except for their tyrant boss! Read on to find out the clever way OP got his revenge. It’s a classic tale of malicious compliance!
Leading a Squad
OP supervised dozens of technicians. Each handled approximately 150 tickets a day, with their workloads powered by automation and expertise.
The Team Often Received Urgent Tickets
Their clients’ operations were critical, involving activities like running prisons and dangerous pressure testing.
That meant that the team often received urgent tickets.
Living Amidst Chaos
The team was immersed in constant emergencies.
It was a constant flood, and it was to the point that the employees were virtually numb to it all.
They Were Appreciated
Despite this, they were appreciated for their calm and composed responses to crises.
They Had a Nasty Boss
As time passed, OP sensed growing resentment from the owner, who started to become verbally abusive.
He Felt Threatened by His Leadership
The owner seemed to feel threatened by OP’s leadership and frequently tried to undermine him publicly.
The After-Hours Calls
The technicians usually consulted OP during off-hours when decisions were required, avoiding escalating to the owner.
Calling the Owner for Assistance
But sometimes OP was unavailable, and the technicians had no choice but to call the owner for assistance.
The Owner’s Overreaction
Every call to the owner resulted in an exaggeration of the situation’s urgency, leading to unnecessary hours spent and additional technicians involved.
The owner would then glorify himself for resolving the ’emergency’ and criticize OP publicly.
Confrontation and Consequences
After one particular exaggeration, the owner yelled at OP for a mistake that could have cost them a customer.
The owner demanded to be notified about every critical issue.
A Plan Formed in His Head
OP knew exactly how to respond! A plan formed in their head. He decided to comply and got permission to notify the owner via email.
A Promise Kept
OP, ever the IT expert, created an automatic email rule to send the owner an email whenever a ticket was marked ‘Critical’.
It Was a Waking Nightmare
The owner’s inbox was flooded with emails! It was a waking nightmare, courtesy of OP.
During a client meeting, the owner’s phone started getting continuous notifications from all the incoming emails.
The owner texted OP asking to turn off the notifications, but OP let it run until the owner’s inbox was overwhelmed.
The Final Straw
A few weeks later, OP got a new job offer and left the company without notice. Who would have thought that the company would begin to decline after OP’s departure?
The owner had no choice but to sell the building and move to a less appealing location. Talk about tough luck!
Moral of the Story
In leadership, respect and understanding are pivotal. Arrogance and unwillingness to listen can lead to unanticipated consequences.
The Importance of Appreciating Efforts
In the end, OP’s story highlights the importance of appreciating and valuing team members’ efforts, as overlooking these can prove to be a leader’s downfall.
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The post His Manager Was Awful, so When He Capitalized on Vague Instructions and Set Off a Digital Avalanche first appeared on Career Step Up.
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