An Incredible Story From a Hotel Front Desk Worker That Could Be From a Movie

Have you ever experienced a situation at work where you had to handle a difficult and potentially dangerous encounter?

This is precisely what happened to Jay, a worker at a small outdoor hotel.

In this story, Jay recounts a wild and terrifying experience that escalated into the realm of a movie! Read on to find out how Jay handled this situation, and what he learned from it.

A Front Desk Worker

Image Credit: Shutterstock / Roman Samborskyi

Jay was a front desk worker at a small outdoor hotel in a safe area.

A Commotion!

Image Credit: Shutterstock / Luis Molinero

Yesterday, a normal day, Jay came in a little early because he had some front desk training to do, which included watching videos as the hotel was getting a system update.

While sitting at breakfast area tables right in front of the front desk with his laptop, he noticed two cars flying into the parking lot. 

What Was Going On?

Image Credit: Shutterstock / file404

One parked at the entrance, while the other parked halfway down the lot.

Curious as to what was going on, Jay went outside to investigate. 

A Woman Scorned

Image Credit: Shutterstock / Dean Drobot

He discovered that the wife and her friend were looking for her husband, who was staying at the hotel because she had kicked him out of the house.

She came to the front desk and asked for help, requesting the staff to check what room “Darell” (not a real name, of course) was in. 

They Couldn’t Help Her

Image Credit: Shutterstock / Mix and Match Studio

The front desk informed her that they couldn’t just give out that information due to privacy concerns.

However, the wife huffed and puffed for a minute and then gave a different name to check.

The front desk gave the same answer, but the woman didn’t take it as an answer.

She Had to Speak to the Manager

Image Credit: Shutterstock / Dean Drobot

To make matters worse, two other guests were waiting for help, and the front desk was also trying to get her out of the hotel.

The wife demanded to speak with a manager on duty, but since the hotel was small, there was only one GM/Owner who wasn’t always around. 

Time for Jay to Get Involved

Image Credit: Shutterstock / Cast Of Thousands

All of the front desk agents were trained enough and trusted enough to make decisions if and when needed. The front desk agent pointed to Jay and said that he was the MOD.

She Just Wasn’t Having It

Image Credit: Shutterstock / Cast Of Thousands

Jay got involved and tried to reason with the wife.

But she started yelling at him, asking why they wouldn’t tell her what room her husband was in.

Jay explained to her that it was due to privacy concerns and they couldn’t provide that information to anyone.

The woman stormed off, and Jay went back to his videos while the front desk helped the other two guests.

She Was on a Mission

Image Credit: Shutterstock / Zarubina Viktoriia

Curious to see if the woman had left or was still there, Jay went outside, only to find her looking through all the windows to see if she could spot her husband.

Frustrated, Jay yelled at her, “HEY, EXCUSE ME, MISS, YOU CAN’T DO THAT. YOU NEED TO LEAVE, OR I’M CALLING THE LAW.”

Although it was unprofessional to yell like that, Jay was furious, and the woman ignored him and continued looking.

He went closer to her and stopped her, and she swore at him and stormed off to her car, drove off, and returned to the hotel soon after!

She’d Found Out Where He Was

Image Credit: Shutterstock / Mix and Match Studio

The woman had apparently found out what room her husband was in, so she went straight to that room, which was at the end of the corridor. 

It Was Getting Explosive!

Image Credit: Shutterstock / Roman Samborskyi

Jay immediately called 911 to report the situation while looking at the camera footage. The woman started banging on the door and kicking it with all her might, trying to force it open.

The dispatcher told Jay that an officer was on their way and asked him to call back if anything changed or if they had left.

She Did What!?

Image Credit: Shutterstock / Dean Drobot

Another guy showed up and started banging on the door and window, trying to get the person inside to come out. The guy was staying in the room with the woman’s husband.

They had no success, so the woman went to her car and brought out an ASSAULT RIFLE wrapped in a big towel.

She used the butt of the AR to break the window, cutting herself and bleeding all over the lobby in the process.

The Police Were Still Not There

Image Credit: Shutterstock / Luis Molinero

Jay immediately called 911 again to update them on the situation. The woman put the rifle back in her car and poked through the broken window.

The man who had been hiding in the room came out casually and got in the car with the woman and her friend. They all drove off, leaving the hotel lobby in disarray.

Too Little, Too Late

Image Credit: Shutterstock / Krakenimages.com

An hour later, an officer arrived at the hotel, and Jay took them to the room where the incident had taken place.

They found that they had moved the pullout couch 20 feet to block the door, broken three lamps, broken the desk table and TV, and left an empty bottle of liquor behind.

Jay showed the officer video footage of what had happened, and they were able to get the number plates of both vehicles involved.

Who Knows What Will Happen Next!

Image Credit: Shutterstock / Luis Molinero

Jay and the other hotel staff are now left wondering what will happen next and if the parties involved are going to get caught.

It was a stressful and frightening experience, but they were grateful that no one was hurt!

What would you do if you were in Jay’s shoes? Would you have been able to handle the situation calmly and efficiently?

More From Career Step Up

Image Credit: Shutterstock / Dean Drobot

A Reddit user recently revealed the elaborate means their best friend went to to get her own back on a cheating partner.

He Was Having an Affair But She Found Out, and So She Came Up With a Brilliant Plan For Revenge

He Was Laid Off By His Boss Just Before Christmas, But When He Gets Even, His Boss Has A Melt-Down

Image Credit: Shutterstock / Krakenimages.com

A recent thread on Reddit’s Petty Revenge subreddit saw a man get revenge on his employer by exposing his unfair wage practices when he laid him off right before Christmas.

He Was Laid Off By His Boss Just Before Christmas, But When He Gets Even, His Boss Has A Melt-Down

His Boss Lied To Him About A Promotion For Over Two Years, So He Hatched A Brilliant Plan

Image Credit: Shutterstock / carballo

This guy’s tale of malicious compliance went viral! He posted on Reddit and told how he eventually got revenge on his boss, who had led him on about a promotion for over two years. Buckle up because this is a great tale!

His Boss Lied To Him About A Promotion For Over Two Years, So He Hatched A Brilliant Plan

Office Romance: She’s Definitely Flirting With You If These Things Happen

Image Credit: Shutterstock / Roman Samborskyi

Office romances can be tricky, but sometimes it’s hard to tell if a colleague is actually interested in you or just being friendly. However, certain signs can indicate if someone is flirting with you.

Office Romance: She’s Definitely Flirting With You If These Things Happen

30 Gaslighting Phrases to Look Out For in The Workplace

Image Credit: Shutterstock / Diego Cervo

Gaslighting is a type of manipulation where someone gives fake or incorrect information to make them doubt their memory, perception, and mental capacity or sanity.

Perpetrators of gaslighting can also use it as a tactic to control or exploit another person. Here are 30 phrases to look out for in the workplace.

30 Gaslighting Phrases to Look Out For in The Workplace

The post An Incredible Story From a Hotel Front Desk Worker That Could Be From a Movie first appeared on Career Step Up.

Featured Image Credit: Shutterstock / Roman Samborskyi. The people shown in the images are for illustrative purposes only, not the actual people featured in the story.

Source: Reddit